Communication record administration
Calls and emails create matter information that may need to be logged in a consistent format before a firm can review its records and billing information. RemoteSkills can prepare factual summaries and enter them in LEAP or another authorised firm system under clear instructions, while the firm decides legal significance, billable time and fees.
Create a consistent administrative record for firm review.
Keep communication summaries connected to the relevant matter reference.
Support billing-record preparation without transferring billing decisions.
The administrator’s role is to turn an authorised call or email record into the factual fields and concise summary required by the firm. The worker should not infer legal significance, decide what advice was given or describe a conclusion that is not present in the source.
If the communication cannot be linked confidently to the correct matter, it should be returned to the supervising firm contact rather than placed on a guessed file.
RemoteSkills previously supplied one administrator to a law firm who summarised calls and emails in LEAP so the firm could maintain billing records. The former client remains anonymous. The firm retained legal judgement, client advice and billing decisions.
Yes, where the firm authorises access and supplies its matter, field and summary conventions. The service is administrative and does not represent LEAP software support.
No. The worker prepares the factual administrative record. The firm decides time entries, billable status, fees and client billing.
Flexible support starts from £6 per hour. One dedicated part-time worker starts from £895 per month for four hours per day, Monday to Friday. Final pricing depends on volume, source format, systems and supervision.
RemoteSkills provides administrative support only. The law firm retains legal judgement, client advice, supervision, billing decisions and responsibility for every regulated or substantive legal activity.
Share an anonymised outline of the administrative queue, system, access and supervision needed. Do not send confidential matter records through the website form.
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