Orderly matter records
A matter file is easier for a fee earner to use when documents, communication records and administrative status are kept in the firm’s agreed structure. RemoteSkills can maintain routine matter and file administration under your instructions while every legal deadline, decision and client communication remains under firm control.
Keep routine matter information in the structure your team already uses.
Make missing records and administrative actions visible to the supervising lawyer.
Separate record maintenance from legal ownership, deadlines and decisions.
An administrator can follow the firm’s matter reference, folder and status conventions. That does not make the administrator responsible for deciding whether a matter should be opened, which legal step comes next or whether a deadline has been satisfied.
The supervising firm contact should own the legal timetable and define which administrative status changes may be made from an authorised source.
A contained workflow might cover filing incoming correspondence, updating an administrative status and recording missing documents for a named group of matters. Each update should be traceable to the source record or firm instruction.
No. The firm decides legal actions, deadlines and advice. Support is limited to administrative record and file tasks under firm instructions.
A workflow can be scoped in the firm’s authorised system. For LEAP-specific call, email and billing-record administration, see the dedicated LEAP support page.
Flexible support starts from £6 per hour. One dedicated part-time worker starts from £895 per month for four hours per day, Monday to Friday. Final scope depends on matter volume, systems, access and supervision.
RemoteSkills provides administrative support only. The law firm retains legal judgement, client advice, supervision, billing decisions and responsibility for every regulated or substantive legal activity.
Share an anonymised outline of the administrative queue, system, access and supervision needed. Do not send confidential matter records through the website form.
Request a free consultation